If you are returning a subscription Mystery Bundle than all items must be in the box. If not we will still refund you but only at value of what is in the Bundle. The return policy is 30 days. We can not accept a return/refund after 30days.
We refuse to return any Pick N Mix for contamination reasons. However if serious reason appears we will have to refund the item.
For any other info on refund/returns than please email us on our contacts page.